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When Canadians are asked to verify their identity online — whether to access a government service, a financial product, or a third-party application — the experience behind the scenes matters. It needs to be simple, reliable, and trustworthy for customers.
That's the challenge 1Interac® verification service was designed to address. Interac verification service (IVS) allows Canadians to confirm their identity online using their existing online banking credentials — a trusted, familiar pathway that removes friction without compromising security.
National Bank of Canada recently made Interac verification service available to its clients when accessing participating services. To make this possible, National Bank needed a secure and reliable way to connect its systems to the Interac network. That connection was delivered by Flinks.
What Flinks Delivered
Flinks supported this initiative by enabling the connection that allows identity verification to take place smoothly and consistently.
This builds on Flinks’ experience working with Canadian financial institutions to help them connect safely to services their customers already use. This integration at National Bank is a concrete example of how this type of collaboration can be delivered in practice, supporting real client needs today.
Why It Matters
For Canadians, this means a simpler and more reliable way to confirm their identity online — without paperwork, in-person visits, or additional steps.
More broadly, it shows how collaboration between financial institutions, technology providers like Flinks, and networks such as Interac can translate into practical, client-focused solutions that improve everyday digital experiences.
Flinks is proud to have supported National Bank in bringing this capability to life.
Interac is a registered trademark of Interac Corp. Used under licence.
¹For a list of participating financial institutions or credit unions that can be used to log in or access the Interac® verification service or generate an Interac Verified credential, click here.
